Order Desk Officer at Sandvik 2022

Order Desk Officer at Sandvik 2022 — Sandvik invites applications from suitably qualified candidates to apply for the Order Desk Officer 2022.

Order Desk Officer at Sandvik 2022

The purpose of this role is to provide customer support and queries as required. Support the achievement of Sales targets by ensuring all orders are processed and completed within relevant guidelines.

Duties and Responsibilities

  • Liaise with the inventory planners and secure the replenishment stock for customers.
  • Answer all incoming customer calls/emails in a professional manner.
  • Receive, process, and expedite parts orders and enquiries for customers.
  • Handle complaints from customers, liase with manager to ensure appropriate action is taken.
  • Educate the customer on the products/services available to them.
  • Work with Sandvik processes with ERP SAP system and all integrated systems and applications
  • Create cases within the case management system to keep records as the ticket to customer queries, incidents, and requests and communicate it according to the processes within the company.
  • Identify potential customer needs/opportunities to grow the business.

You may be interested in the Operations Officer II – 10 Post at TPA March, 2022

Your profile

  • Degree / Diploma in Logistics/Supply Chain Management
  • 2-5 years experience in a customer service role
  • Relevant experience in the mining industry
  • Knowledge of Aurora/Finance software, experience, and skills within ERP system SAP, Microsoft Office 365.
  • Experience in Call Centre/Reception software
  • Experience in customer service and handling complaints

Summary of the Order Desk Officer at Sandvik

Employer Sandvik
Type of Job Full time
Locations Mwanza, Tanzania
Closing Date N/A

Check out the Pilot II at TPA March, 2022

How to Apply

Interested and qualified candidates can click on the link below to be redirected to the Job application page.

Apply Now

NOTE: No application will be accepted after the closing date 

If you have any questions, please leave them in the comments section below and Michyking Team will respond as soon as possible. You may also subscribe to be notified when we respond to your comment. For more updates, you can join our WhatsApp group or follow us on Facebook and Twitter.

Order Desk Officer at Sandvik 2022

Order Desk Officer at Sandvik 2022 — Sandvik invites applications from suitably qualified candidates to apply for the Order Desk Officer 2022.

Order Desk Officer at Sandvik 2022

The purpose of this role is to provide customer support and queries as required. Support the achievement of Sales targets by ensuring all orders are processed and completed within relevant guidelines.

Duties and Responsibilities

  • Liaise with the inventory planners and secure the replenishment stock for customers.
  • Answer all incoming customer calls/emails in a professional manner.
  • Receive, process, and expedite parts orders and enquiries for customers.
  • Handle complaints from customers, liase with manager to ensure appropriate action is taken.
  • Educate the customer on the products/services available to them.
  • Work with Sandvik processes with ERP SAP system and all integrated systems and applications
  • Create cases within the case management system to keep records as the ticket to customer queries, incidents, and requests and communicate it according to the processes within the company.
  • Identify potential customer needs/opportunities to grow the business.

You may be interested in the Operations Officer II – 10 Post at TPA March, 2022

Your profile

  • Degree / Diploma in Logistics/Supply Chain Management
  • 2-5 years experience in a customer service role
  • Relevant experience in the mining industry
  • Knowledge of Aurora/Finance software, experience, and skills within ERP system SAP, Microsoft Office 365.
  • Experience in Call Centre/Reception software
  • Experience in customer service and handling complaints

Summary of the Order Desk Officer at Sandvik

Employer Sandvik
Type of Job Full time
Locations Mwanza, Tanzania
Closing Date N/A

Check out the Pilot II at TPA March, 2022

How to Apply

Interested and qualified candidates can click on the link below to be redirected to the Job application page.

Apply Now

NOTE: No application will be accepted after the closing date 

If you have any questions, please leave them in the comments section below and Michyking Team will respond as soon as possible. You may also subscribe to be notified when we respond to your comment. For more updates, you can join our WhatsApp group or follow us on Facebook and Twitter.

Leave a Reply